JBT Specialty Products, LLC wants you to be completely satisfied with PILLOW of HEALTH purchase by providing you a 30 Day Sleep Guarantee.
If for any reason within the first 30 days of receiving your originally purchased PILLOW of HEALTH Customizable Pillow, you are not completely satisfied, we guarantee a full refund of your purchase price (*shipping and handling refunds subject to change).
If your PILLOW of HEALTH Customizable Pillow was originally purchased anywhere other than the PILLOW of HEALTH website, your return must be initiated through that reseller/retailer. Each individual reseller/retailer will have their own return policy. Please contact the reseller/retailer you purchased from to determine their return policy and process. PILLOW of HEALTH’s 30 Day Sleep Trial Guarantee policy only applies to products purchased directly from the PILLOW of HEALTH website.
The cost of the return is subject to change and the responsible party of the payment may be held by the customer. Your refund will be processed within 30 days of your return shipment’s successful delivery by JBT Specialty Products, LLC for the total amount of the products contained within the package delivered. If you are not completely satisfied with your PILLOW of HELATH Customizable Pillow, please call Customer Care at (800) 842-0810 or email us at firstname.lastname@example.org with questions/comments or to receive a Return Merchandise Authorization Number. All returns must be accompanied by your Return Merchandise Authorization Number and your original sales receipt to be validated. If your pillow was originally purchased at a retail outlet, your return must be initiated through that retail outlet.